PRIVACY POLICY

WEB SITE AND MOBILE APPLICATION

This Privacy Policy applies to the information we collect when you browse our website or use the mobile applications offered by ValkarTech hereinafter referred to as "our Services".

 

By using our Services, you agree to the terms of this Privacy Policy and to ValkarTech's processing of information for the purposes set forth herein.  Because we collect some information about users and customers, we set forth the terms and conditions surrounding the collection and use of that information.  If you do not agree to this Privacy Policy, do not use our Services.

 

We encourage you to periodically review the Privacy Policy, which is always available on our website. We reserve the right, within our sole discretion, to change this Privacy Policy at any time.  The date of the last update will be adjusted to reflect the changes made.

 

SECTION 1 - PERSONAL DATA COLLECTED

Personal Data

When you register on our site, submit queries, or create a user profile to access our Services, we collect personal information that you voluntarily provide to us, such as your name and email address.

The user of the HBlogin App must provide the following personal information in order to access some of its features:

  • First and last name

  • Employer, job title (optional)

  • Email address

  • Phone number

  • Location data

  • Date of Birth

  • Identity Card

 

When you use any of our Services, we also collect a lot of information automatically, through the use of cookies.  Most browsers are designed to accept cookies by default.  You can usually set your browser to delete or reject cookies if you prefer.  Please note that if you choose to delete or reject cookies, it may affect the availability and functionality of our Services. Cookies are tiny data files stored on your hard drive or in your device's memory to help us provide you with our Services as well as to tailor them to improve your experience, to allow us to determine which aspects and features of our Services are most popular and to count the number of visits.  Information about your login sessions also allows us to obtain more details about you which may include, for example:

  • Type of browser and operating system version you use

  • Frequency and time of your visits

  • Booking history (dates, times) 

  • Order history (dates, times)

  • Internet Protocol (IP) address of your computer

  • Device model, unique identifiers, and cellular network data

 

Tracking Data

Certain features and functionality of our Services require you to provide your location.  If you have enabled the tracking feature on your mobile device, each time you use our Services, we collect and use your geographic coordinates (e.g., latitude and longitude) to tailor the Services to your current location.  We will only process your location with your express permission.  If you have enabled persistent location in the background, we will track your location even if you are not using our Services on your mobile device. Your location is never shared with anyone except with your consent or as permitted by this Privacy Policy.  We use a variety of technologies to determine your precise location, such as your operating system's or browser's tracking features, data from your device's sensors (e.g., magnetometer, barometer,).

 

Our Use of Your Personal Data and Other Information

We use Access Information to provide you with the services and support you request or to inform you about our services. With your consent to use Access Information, we may contact you to inform you of new services, changes to services or the availability of third party offerings that may be of interest to you.  We may also use this data to detect, investigate and prevent fraudulent transactions or other illegal activities.

Except as set forth in this Privacy Policy, we will not use Access Information for any other purpose without your consent. We will not disclose your Access Information to any third party without your consent, nor to affiliates or any other company or trusted third party mandated to process the information on our behalf subject to our instructions, this Privacy Policy, and any other appropriate privacy and security measures.

We will not request or use sensitive data, such as data relating to your ethnicity, religion or sexual orientation.

Personal Data Access and Modification

You may email us at support@gestionhb.com to request access, correction, or deletion of any personally identifiable data.  We may not respond to such a request for legitimate business or legal purposes. You should understand that your personally identifiable data may never be completely deleted from our databases due to technical, business, or legal constraints. However, as long as we retain such information, it will remain subject to this Privacy Policy and any subsequent ValkarTech privacy policy relating to that data.

We will retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including for the purpose of satisfying any legal, accounting or reporting requirements.

In determining the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the risk of harm resulting from the unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes by other means, and applicable legal requirements.

 

SECTION 2 – CONSENT

How do you obtain my consent?

When you register, we assume that you consent to our collection and use of your personal data for this purpose only.

If we ask you to provide your personal data for any other reason, such as marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to decline.

How do I withdraw my consent?

If, after you have given us your consent, you change your mind and no longer consent to us communicating with you, collecting your data, or disclosing it, you may notify us by contacting us at info@gestionhb.com or by mail at the following address ValkarTech | Gestion Hygiène du Bâtiment, 277 Boulevard Labelle, suite 169, Rosemère, QC, J7A 2H3, Canada

 

SECTION 3 – THIRD-PARTY PROVIDERS

Generally, the third-party providers we use will only collect, use, and disclose your data to the extent necessary to perform the services they provide.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchase transactions. We do not receive, collect, or retain any other personally identifiable information from these payment transactions; such information is governed by the applicable payment processors' privacy policies.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal data.

Keep in mind that some providers may be located or have facilities located in a different jurisdiction than you or us. If you decide to proceed with a transaction that requires the services of a third-party supplier, then your personal data may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, your information that was used to complete the transaction may be disclosed under U.S. legislation, including the Patriot Act.

Once you leave our site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions of Sale and Use.

You may leave our website by clicking on certain links on our website.  We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

ValkarTech is not in the business of selling your personal data.  We consider this information to be an essential part of our relationship with you. There are, however, certain circumstances in which we may share your personal data with certain third parties without further notice, as described below:

  1. Business Transfers: As our business grows, we may sell or acquire businesses or assets. In the event of a business sale, merger, reorganization, dissolution or similar event, Personal Data may be one of the transferred assets.  If our Service is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to provide our Service to you.

  2. Related Companies: We may also share your personal data with our related companies for purposes consistent with this Privacy Policy.

  3. Agents, Consultants and Related Third Parties: We sometimes work with third-party partners who help us provide and improve our Services or who use ValkarTech's business tools.

  4. Legal Requirements: ValkarTech may disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of the company, (iii) act under exigent circumstances to protect the personal safety of users of the Site or the public, or (iv) protect against legal liability.

 

SECTION 4 - PUBLICLY AVAILABLE INFORMATION

Our website, the Site Materials and the Services may allow you and other users to post and transmit information, videos, images, data, text, documents, and other content to public or private areas of our website, the Site Materials, the Services, and other users ("User Submissions"). You acknowledge and agree that posted User Submissions may become public content and will be available to us and other users without cost or compensation of any kind to you.

 

SECTION 5 - SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered, or destroyed in an inappropriate manner. The security of your information is important to us.  Your personal data collected through our site and our Corporate Services will be stored on servers located in Canada.  We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.  We are committed to:

  • limit access to your personal data to employees on a need-to-know basis;

  • ensure that data shared with third-party service providers is limited to that which is necessary to perform their respective tasks or services and is anonymized to the maximum extent possible;

  • use the HTTPS protocol for secure communication over a computer network, which is widely used on the Internet;

  • not store your billing information or credit card information directly in our system, but rather use the payment processor to store all payment information;

  • evaluate all service providers prior to implementation;

  • conduct regular internal security reviews to re-evaluate all service providers and our system to continue to ensure the highest level of security;

  • store your personal information in secure encrypted systems that protect it from unauthorized access or use.

However, no method of Internet transmission, or electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. If you have any questions about the security of our website, site materials or services, you can send an email to support@gestionhb.com.

 

SECTION 6 - AGE OF CONSENT

By using our Services and browsing our site, you are declaring that you are at least the age of majority and that you have given us your consent to allow any minor in your care to use this website.

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time.  As a user, we recommend that you frequently review it on our site.  We will occasionally update the content of this Privacy Policy as necessary, either about the information we collect, how we use it, and under what circumstances we disclose it, to protect our users and to comply with a changing environment.

 

Changes and clarifications will take effect immediately upon posting on the website.  In the event that we make major changes, we will post those changes in a prominent manner to notify you before implementing them.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal data we have about you OR if you have a complaint OR if you simply want more information, please contact our Privacy Officer at info@gestionhb.com or by regular mail at ValkarTech | Gestion Hygiène du Bâtiment, 277 Boulevard Labelle, Suite 169, Rosemere, QC, J7A 2H3, Canada

[Re: Privacy Officer]